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South Texas Brand Collective
Entry Level Assistant - AT&T
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Entry Level Assistant - AT&T South Texas Brand Collective Mission, TX Job Details Full-time $60,000 - $75,000 a year 19 hours ago Benefits Professional development assistance Qualifications Customer communication Interpersonal skills High school diploma or GED Full Job Description At South Texas Brand Collective, we specialize in helping brands connect with customers through face-to-face interactions, product education, and personalized service. By creating meaningful customer experiences and representing trusted brands, we help drive awareness, engagement, and long-term growth. As our team continues to expand, we're looking for an Entry Level AT&T Assistant to support customer engagement efforts and represent AT&T's products and services in a professional and informative manner. You'll interact directly with individuals, answer questions, provide product and service information, and help customers identify solutions that fit their needs. Responsibilities Assist customers by answering questions and providing information about AT&T products and services Communicate professionally with customers to understand their needs and preferences Support customer enrollment, account updates, and service inquiries Maintain accurate records of customer interactions and activities Collaborate with team members to meet individual and team goals Stay informed on current AT&T products, services, and promotions Provide a positive and professional customer experience Follow company policies and procedures in all customer interactions Qualifications and Preferred Skills High school diploma or equivalent required Strong verbal communication skills Previous experience in customer service, sales, or retail is a plus, but not required Ability to work effectively both independently and as part of a team Willingness to learn new skills and participate in training Organized with strong attention to detail Reliable and dependable with a positive work ethic Must be authorized to work in the