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Customer Service Associate-Temporary
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
More Like This
Between $24k and
$40k
Per Year DOE (Depends on Experience)
Position range in Titus County $24k - $40k Per Year Customer Service Associate-Temporary
Walgreens Company
Occupation:
Customer Service Representatives
Location:
MOUNT PLEASANT, TX - 75455
Job Type:
Temporary, Part Time (Less than 30 Hours), Permanent Employment
Posted:
09/03/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/06/2026
Expires:
10/03/2026
Job #: 17064856
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
6 Month(s) Age
18 and up Schedule
Part Time Job Type
Temporary Duration
Permanent Employment Benefits Help for . Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Implements Company asset protection procedures to identify and minimize profit loss.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Benefits
- Dental Insurance