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Norm Reeves Subaru Rockwall

Customer Service Specialist

Entry-Level JobVerifiedNo experience needed

Pay: $92,500/yr

Posted: 8 weeks ago

Location: Rockwall, TX (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/15/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Location :

Rockwall, TX (On site) |

Type :

Full Time |

Salary Range :

$45,000 - $140,000 Ready to start a rewarding career in sales? Whether you have previous sales experience or come from a customer service background, we'd love to meet you! We're looking for motivated, outgoing individuals who enjoy helping people and are eager to learn. No automotive sales experience? No problem—we provide the training and support you need to succeed. For immediate consideration please email your resume over to Jesyca.

Garcia@normreeves.com

What You'll Do:

Assist customers throughout the vehicle purchasing process by providing a friendly and professional experience. Learn about our vehicle lineup to confidently answer questions and recommend the right vehicle for each customer. Build relationships with customers and follow up to ensure an exceptional buying experience. Stay up to date on current inventory, incentives, and dealership promotions. Work with your team to achieve individual and dealership sales goals. Maintain accurate customer information and activity in the CRM system.

What You'll Need:

Previous experience in customer service, retail, hospitality, banking, fitness, or sales is a plus. Strong communication and interpersonal skills. A positive attitude with a willingness to learn and grow. Self-motivated with a customer-first mindset. Comfortable working in a fast-paced, team-oriented environment. Valid driver's license and acceptable driving record.

What You'll Need:

Paid training and ongoing mentorship. Career growth and advancement opportunities. Competitive compensation with uncapped earning potential. Supportive team environment focused on your success. Employee discounts and comprehensive benefits. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.