A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
More Like This
Between $9.00 and
$9.25
Per Hour (Will discuss with applicant)
Position range in Starr County $8.76•$13.36 Per hour Customer Service Associate•Roma
Dollar Tree Stores Inc
Occupation:
Cashiers
Location:
Roma, TX•78584
Job Type:
Regular, Part Time (Less than 30 Hours), Permanent Employment
Posted:
05/06/2026
Positions available: 2
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
08/12/2026
Expires:
09/15/2026
Job #: 17011347
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Schedule
Part Time Job Type
Regular Duration
Permanent Employment Benefits Help for .
Job title:
Customer Service Associate I Job Summary:
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Duties and Responsibilities:
Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned•
Education Skills and Experience:
High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more!