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Customer Service Representative (CSR)
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
More Like This
Between $12.00 and
$19.00
Per Hour DOE (Depends on Experience)
Position range in Tom Green County $12.15 - $18.66 Per hour Customer Service Representative (CSR)
METRO By T-Mobile
Occupation:
Customer Service Representatives
Location:
SAN ANGELO, TX - 76903
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
09/02/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/05/2026
Expires:
10/02/2026
Job #: 17064125
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Help for . As a valued team member, you will play a key role in delivering exceptional customer experiences by assisting with account inquiries, billing questions, technical troubleshooting, and product information. You will engage with customers via phone, chat, or in-person interactions, resolving concerns with professionalism, empathy, and efficiency. Responsibilities include maintaining accurate records, processing account changes, promoting relevant products and services, and adhering to company policies and procedures. You will collaborate with fellow team members to ensure positive outcomes and maintain a high standard of customer satisfaction. Strong communication skills, attention to detail, and a passion for helping others are essential. Prior experience in customer service or retail is preferred, and bilingual abilities are a plus.