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Pengu Swim School
Customer Service Represtative
Entry-Level JobVerifiedNo experience needed
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Customer Service Represtative Pengu Swim School Sugar Land, TX Job Details Part-time | Full-time From $12 an hour 11 hours ago Qualifications Phone communication Greeting customers Receptionist experience within education industry Stocking Appointment scheduling Full Job Description Company Description We are proud to offer our community swimming lessons serving children from the age of 4 months. At Pengu we believe in the importance of teaching kids about water safety, learning to love being in the water and helping them to become confident swimmers. Job Description Do you love to swim?! Pengu Swim School may be the place for you! Pengu Swim School is looking for active, energetic, and highly accountable people to fill our Front Desk Customer Service position. The position is available in multiple locations including Houston-Central, Katy (Cinco Ranch), Sugar Land (Riverstone), and our newest location, Cypress (Towne Lake). The Front Desk position is responsible for maintaining positive communication with customers. Responsibilities include but are not limited to:
- Greeting customers
- Providing excellent customer service with a smile and positive attitude
- Communicating with customers with the upmost respect and attentiveness
- Registering new swimmers
- Maintaining proper phone etiquette
- Operating our online scheduling software
- Stocking snack bar and drinks
- General facility cleaning including cleaning of dressing rooms and maintaining a presentable and clean lobby area.