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FF
Freddy's Fast Cash
Collector
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
RESPONSIBILITIES
Make collection calls on overdue loans Educate customers on all product offerings Provide customer service with every existing and potential customer Safeguard and maintain customer recordsREQUIREMENTS
Exceptional customer service attitude Spanish speaking individual is a strong plus. 1 years previous experience in retail, banking, hospitality, customer service, or collections Some computer familiarity or skills Able to work Monday to Saturday High school diploma / GEDCOMPENSATION
Highly competitive pay! Earn performance incentive bonuses every pay period! Growth potential into management!BENEFITS
Medical, dental, vision Voluntary life/ AD&D Short-term & long-term disability Paid vacation, holidays, and sick time Business casual work environmentVERY FLEXIBLE SCHEDULES
No Sundays! Rotating half days on Saturdays!Job Type:
Full-time Pay:
From $11.00 per hourBenefits:
Dental insurance Health insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Sick Leave
- Health Insurance
- Dental Insurance