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Victoria College

Student Worker - Career & Tech Ed-CE - General Clerical - Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

The Career and Technical Education-CE Department is recruiting for one part time student worker for the Fall 2026 semester. This position works to logistically support the staff in the Career & Technical Education-CE Department as well as assisting in the delivery of student-centered support services. This position assists in responding to student inquiries while fostering an environment of exceptional customer service. Assist with performing office duties such as answering phones, greeting students, monitoring email, and data entry as needed Assist with the scheduling of appointments for Career & Technical Education-CE staff as needed Assist students with signing in for appointments and general questions related to the C&TE-CE Department Assist with preparation for C&TE-CE events Maintain office bulletin boards Perform all other duties as assigned by the Dean of C&TE, Department Chair, Administrative Assistant III, and staff Must be enrolled in at least 6 credit hours in the Fall and Spring semester and 3 credit hours in the summer. To continue employment during the summer session, you must be enrolled in the interim or summer 1 session. Must maintain at least a 2.0 cumulative grade point average (GPA), including developmental courses English proficiency Demonstrate proficient written and oral communication skills Friendly and professional attitude and good interpersonal skills Strong organizational skills and ability to establish and meet timelines Team player who is dependable, punctual, organized, and detail oriented While performing the duties of this job, the employee is regularly required to use hands and fingers to handle controls, key pads, etc. Will be required to sit and reach with hands and arms as well as, sit, stand and walk. The employee must frequently lift and/or move up to 50 pounds while loading event supplies, booth equipment, office supplies and paper. Specific vision abilities required include close vision, some color vision, and the ability to adjust focus from documents to computer screen. Hearing of light to moderate sound is required by this job. The noise level in the work environment is usually moderate.