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Craig Bagley - State Farm Agency
Licensed Insurance Account Manager
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Texas data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$40,669 / year median in Texas
-4% projected decline
Job Description
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Account Manager. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Submit your resume today! Responsibilities include but not limited to: Establish customer relationships and follow up with clients, as needed Develop new service opportunities with both existing and new clients Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate clients about insurance options Develop insurance quotes, makes sales presentations, and close sales Develop ongoing networking relationships Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Health / Life / Dental Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office