Job Title:

Customer Service Representative Location:

Hildale, UT Job Type:

Full Time Company:

Village CapitalInvestment LLC Introduction:

Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in

FHA, VA, USDA

Loans. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.

Key Responsibilities:

Receiving inbound calls from current and potential clients Place outbound calls to follow up with clients on a resolution to their issue Assisting with their basic mortgage needs to achieve one call resolution Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage. Partner with internal and external departments to resolve client issues

Basic Qualifications:

High school or equivalent (Preferred) Computer skills: 1 year (Preferred) Customer Service Experience Excellent Phone Etiquette Keeping composure during stressful predicaments Possess a strong work-ethic Must be attentive to detail Must be computer proficient (Excel, Word, Gmail, Google, etc.) Always seeking to improve Commitment to confidentiality Essential organizational skills Exceptional verbal and written communication

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

In Summary:

If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village CapitalInvestment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!