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Green Tea HP

Customer Experience & Wellness Sales Associate

Entry-Level JobVerifiedNo experience needed
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Job Description

YOU'RE GOOD WITH PEOPLE. WE'D LIKE TO PUT THAT TO WORK.
GreenTeaHP is looking for a dependable, personable Customer Experience & Wellness Sales Associate for our Layton Hills Mall location. This is a people job. You'll spend your shift meeting people, offering samples, starting conversations, listening to what customers are looking for, recommending products and confidently asking for the sale. If you've spent years working with customers, clients, patients, families, coworkers or the public, you've probably developed many of the people skills that make someone successful here. You don't need years of sales experience. We'll teach you our products, our sales process and how we approach customers. What we need from you is something harder to teach: good judgment, warmth, reliability, confidence and the ability to connect with another person.
WHAT THIS JOB ACTUALLY LOOKS LIKE
This is active customer engagement and sales — not sitting behind a register waiting for customers to come to you. During your shift, you will: Stand at the cart and stay visible and approachable Welcome shoppers and start genuine conversations Offer product samples Ask questions and listen carefully Learn what a customer is looking for Explain our products accurately and honestly Recommend products that make sense for the customer Confidently ask for the sale Handle "no" gracefully and move on to the next conversation Keep the cart clean, organized and professional Protect the register, equipment and inventory Notice problems and communicate them quickly Maintain a positive, professional atmosphere throughout your shift
THE PART WE WANT YOU TO KNOW BEFORE YOU APPLY
We'd rather tell you the hard part now than surprise you after you're hired. You will work standing. You will talk to strangers. You will hear "no." You will sometimes work by yourself. And when you're scheduled, we need you there. We run a small team. When one person doesn't show up, it affects the entire location. This means reliability isn't just something we put in a job description. It is one of the most important parts of the job. You also need to be able to have a bad moment without having a bad shift. Everyone has rough days. You don't have to pretend you're happy every second. But you do need to know how to reset, put the previous interaction behind you and give the next customer the same level of attention. At GreenTeaHP, the goal isn't to never have a bad moment. The goal is that a bad moment lasts a moment.
WHO DOES WELL HERE?
The best people at GreenTeaHP aren't necessarily the loudest people in the mall. They're the people who can make a stranger feel comfortable quickly. You may be a great fit if you are: Warm — you make people feel comfortable Confident — you're willing to start a conversation with someone you don't know A good listener — you care about what the customer is actually saying Resilient — rejection doesn't ruin the next ten minutes Reliable — when you commit to a shift, we can count on you Coachable — you're willing to listen, learn and try something differently Self-directed — you can stay engaged without someone standing over you Professional — you understand that customers see you as GreenTeaHP Accountable — when something goes wrong, you look for a solution Positive — you don't bring complaining or gossip onto the sales floor Most importantly:
YOU GENUINELY LIKE PEOPLE. YOU DON'T NEED TO BE AN EXTROVERT
Some of our best people are not the loudest people in the room. You don't have to be pushy. You don't have to act like a stereotypical salesperson. You do need to be comfortable starting conversations, listening, making recommendations and asking for the sale.
Our approach is simple:
Treat people well. Make the conversation feel natural. Give the sample freely. Tell the truth. Never guess when you don't know. Help the customer make a good decision. Then do it again with the next person.
WHAT WE EXPECT FROM YOU
Show up. Open on time every scheduled day. Face the walkway. The job starts with being someone a stranger feels comfortable approaching. Set the weather. Your attitude affects the cart. You don't have to fake happiness — you do have to bring your professional best to work. Own problems. If something breaks, goes missing or isn't working correctly, tell us early so we can solve it. Reset quickly. You will make mistakes. Everyone does. Notice it. Correct it. Keep going.
WHAT WE OFFER
$16-$22+ per hour potential, including hourly pay, commissions and performance bonuses Paid training Ongoing coaching and development 50% employee discount Opportunity for additional responsibility and advancement A professional, supportive team environment
Part-time:
approximately 12-18 hours per week. We are looking for someone who can provide consistent availability for their scheduled shifts. This is not a position where you can frequently change or cancel scheduled shifts. Our team is small, and every scheduled person matters.
WHY GREEN TEAHP?
We believe a retail job can be more than standing behind a counter and waiting for the next transaction. You get to talk to people. You get immediate feedback. You get trusted with responsibility. And you build a skill that stays with you: the ability to walk up to someone you've never met, make them comfortable, understand what they need and confidently help them make a decision.
We call it:
THE FRIENDLIEST DAY OF YOUR LIFE.
It's not about pretending every customer is your best friend. It's about making every person who stops at our cart feel welcome, respected and glad they stopped.
BEFORE YOU APPLY
Ask yourself one question: Would I enjoy spending several hours a day talking with people I don't know? If the answer is yes — and you're dependable, personable, comfortable taking initiative and willing to learn how to sell — we'd like to meet you. GreenTeaHP is an equal opportunity employer.
Pay:
$16.00 - $22.00 per hour Expected hours: 12.0 - 18.0 per week
Benefits:
Employee discount Application Question(s): This is an active sales position. You'll regularly start conversations with people you don't know, offer samples, recommend products and ask for the sale. How comfortable are you with that? Imagine you've approached five people in a row and nobody wants to stop. What would you do next? Tell us about a time you were responsible for something important when nobody was standing over you to make sure it got done. What happened? What specifically interests you about this position at GreenTeaHP?
Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Layton, UT 84041 (Required)
Work Location:
In person

Benefits

  • Bonuses/Stipends
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements