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Dressed in LALA
Customer Experience Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Utah data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$39,159 / year median in Utah
-8% projected decline
Job Description
Customer Experience Representative Dressed in LALA
- 4.
- because life is too short for boring clothes.
DUTIES:
You will be cross-trained on all customer service duties in our front office so you can help as needed.- Responding to customer service emails
- Assisting with the customer returns process
- Assisting with customer local order pickup
- Various front office and administrative duties, as needed
SCHEDULE
- Monday-Friday
- 9AM-3PM
WE'RE LOOKING FOR SOMEONE WHO
- Has prior customer service experience
- Has excellent writing skills, spelling & grammar
- Will represent Lala in a cheerful, friendly, respectful manner as this position is customer-facing
- Is a motivated, organized, dynamic & reliable teammate
- Is highly detail-oriented
- Is flexible, efficient and comfortable jumping between tasks
- Is a team player who's excited to work and loves getting shiz done
PERKS:
- Paid time off (even for part-time positions)
- Potential for health insurance (based on number of hours worked)
- Free clothing item monthly
- Employee discount
- Snacks & soda
- Fun, positive, laid-back and good-vibe environment
- Room for growth
PAY:
Pay starts at $16/hour. We hope to hire someone ASAP! Please reach out with any questions. Can't wait to meet you!Pay:
$16.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you able to work Monday-Friday from 9-3?Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance