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Aventra Group

Entry Level Customer Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Utah data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$39,159 / year median in Utah

-8% projected decline

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Job Description

Entry Level Customer Representative Aventra Group Murray, UT Job Details Full-time $800 - $1,420 a week 15 hours ago Benefits Professional development assistance Opportunities for advancement Qualifications Customer communication Full Job Description Aventra is expanding our Quantum Fiber campaign and hiring an Entry Level Customer Representative to support customer outreach, account support, and sales growth throughout the area. This full-time role focuses on direct customer interaction, helping customers learn more about fiber internet services, available promotions, and connectivity solutions while building strong customer relationships in the field. As an Entry Level Customer Representative, you will work directly with customers to answer questions, explain service options, assist with account setup, and support overall customer satisfaction. We are looking for motivated individuals who enjoy working with people, are comfortable in a customer-facing environment, and want to build long-term experience in customer service, sales, and account management. Responsibilities of the Entry Level Customer Representative Engage directly with customers to discuss Quantum Fiber internet and telecommunications service options Provide excellent customer service during customer interactions and account support conversations Explain available promotions, pricing, and fiber internet service packages clearly and professionally Assist customers with account setup, service upgrades, and basic account questions Track customer interactions, sales activity, and completed customer accounts accurately Work closely with leadership to support customer satisfaction and territory growth Maintain professionalism while representing the Quantum Fiber campaign in customer-facing environments Help generate new customer opportunities through consistent customer engagement and relationship building Qualifications for the Entry Level Customer Representative Strong communication and customer service skills Comfortable working directly with customers in a fast-paced environment Motivated, reliable, and goal-oriented mindset Interest in customer service, telecommunications, sales, or account management Ability to learn new products, promotions, and customer support processes quickly Team-oriented attitude with strong interpersonal skills Previous customer service, retail, hospitality, or sales experience is helpful but not required
Pay:
$800.00 - $1,420.00 per week
Benefits:
Opportunities for advancement Professional development assistance
Work Location:
In person

Benefits

  • Professional Development
  • Dental Insurance