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Modern Spare

Customer Support & Automotive Fitment Specialist (Full-Time)

Entry-Level JobVerifiedNo experience needed

Pay: $15–$17/hr

Posted: 2 weeks ago

Location: Ogden, UT (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/29/2026

Career Insights for Customer Service Representative (General)

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Based on Utah data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$39,159 / year median in Utah

-8% projected decline

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Job Description

Customer Support & Automotive Fitment Specialist (Full-Time) Modern Spare Ogden, UT Job Details Full-time $15 - $17 an hour 9 hours ago Benefits Opportunities for advancement Flexible schedule Food provided Qualifications Live chat Computer operation Teamwork Computer literacy Upselling Attention to detail Full Job Description Customer Support & Automotive Fitment Specialist (Full-Time)

Pay:

$15-$17/hr +

Commission Schedule:

Monday-Friday:

9am-5pm (Flexible hours)

Location:

On-site — [Ogden, Utah] About Modern Spare Modern Spare is a fast-growing e-commerce brand specializing in premium automotive products sold across the U.S. and internationally. We're a small team with a relaxed culture, big ambitions, and zero corporate nonsense. You won't be stuck in a call center; your work directly impacts customer experience and company growth. If you enjoy problem-solving, helping customers, and learning new things (including automotive fitment), this role may be a great fit. What You'll Do As a Customer Support & Fitment Specialist, you will: Handle inbound customer inquiries via phone, email, and chat (no cold calls) Assist customers with product selection, vehicle fitment, and order placement Troubleshoot and resolve post-purchase issues (technical or logistical) Communicate with engineering/technical teams on recurring product questions Complete RMAs, follow-ups, and order checks in Asana Provide best-in-class customer experience from start to finish What We're Looking For Excellent written + verbal communication Strong attention to detail and organization Comfortable doing phone-based work 6-8 hrs/day Basic computer literacy (Excel, Word; we'll train software) Self-motivated, dependable, and proactive Customer service experience preferred (not required) Automotive interest/knowledge helpful (not required—we train for fitment) Perks & Benefits $15-$17/hr + commission (all inbound or existing-customer upsell) Flexible Monday-Friday schedule Free lunch every Wednesday (local restaurants) No cold calling Casual dress code + relaxed office Employee product discounts Opportunities for advancement as we grow Learn new skills (fitment, sales, tech diagnostics, e-commerce) This role is ideal for someone looking for hands-on experience in a growing small business who values flexibility, autonomy, and a collaborative team environment.

Pay:

$15.00 - $17.00 per hour Expected hours: No less than 30.0 per week

Work Location:

In person