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Kirk Baldwin-Farmers Insurance Agency

Insurance Customer Service

Entry-Level JobVerifiedNo experience needed

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$44,946 / year median in Utah

-5% projected decline

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Job Description

Insurance Customer Service Kirk Baldwin-Farmers Insurance Agency Ogden, UT Job Details Part-time $16 - $20 an hour 1 day ago Benefits Paid time off Opportunities for advancement Flexible schedule Qualifications Customer follow-ups Computer operation Customer communication Typing Sales follow-up Full Job Description Job Overview Great Opportunity Awaits! We are a large, established insurance agency offering services in auto, home, life, business, and investments. We are currently seeking a motivated and dependable individual to join our team in a customer service and client follow-up role.
Schedule Options:
Monday to Friday, 1-5 PM or 12 - 5 option also or option of a Full day Wednesday, with an early finish at 4 PM on Fridays If you are organized, reliable, and enjoy working with people, this is a great opportunity to grow with a well-established agency.
Salary Range:
$16.00 - $20.00 per hour Benefits Hourly Base Salary + Commission Flexible Schedule Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Licensing assistance will be provided Appreciation lunches Team bonus opportunities Community involvement Networking events Home/work life balance Excellent training tools and programs Collaborative work environment Potential to move into a full time role Casual business attire Requirements Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Great Customer Service Skills. Problem-Solving Capabilities. No insurance experience required but must be willing to learn Must have basic computer and typing skills Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Handle incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Generating insurance quotes. Develop and maintain client relationships. Schedule appointments for sales staff to meet prospective customers. Handle customer renewals. About Us Kirk Baldwin-Farmers Insurance Agency is a dynamic and professional leader in the insurance industry, dedicated to protecting our community's future. We foster an energetic environment where innovation thrives and team members are empowered to achieve their full potential. Join us to make a real impact!