Outbound Call Specialist - Service Young Automotive Group - 4.4 Ogden, UT Job Details Full-time 8 hours ago Benefits Retirement plan Qualifications Phone communication Service scheduling Client inquiry handling Client database systems Customer engagement Initial Contact (sales skills) Lead Tracking CRM system proficiency Customer interaction during outreach Communication skills Entry level Client interaction via phone calls Full Job Description Job Description The Young Automotive Group is Growing Again! We are actively hiring Service BDC Representatives / Outbound Call Specialists at our Young Powersports location in Ogden Utah . If you're a strong communicator who enjoys helping customers and working in a fast-paced, team-oriented environment, this is a great opportunity to build a long-term career in the automotive industry. In this role, you'll connect with customers through calls, texts, and digital communication to schedule service appointments, follow up on maintenance needs, and support the service team. If you're organized, customer-focused, and motivated to succeed in a high-energy environment, we want to hear from you. We are a large organization that still operates with a family-owned , people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits , including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products. We've been recognized as a " Top Workplace " and " Best Company to Work Fo r" in Utah and Idaho for several years and counting—and we're just getting started. For more information on why we are a great place to work, check out our video: https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be

Benefits Retirement Benefits:

Yes Health Benefits:

Yes Life Benefits:

Yes Disability Benefits:

Yes PTO Benefits:

Yes Responsibilities Make outbound/inbound calls to customers regarding service appointments maintenance reminders and special offers Deliver exceptional customer service while ensuring a high level of customer satisfaction Utilize technology and CRM systems to track customer interactions and follow-up opportunities Answer customer inquiries and efficiently schedule service appointments Thrive in a fast-paced call center environment while meeting daily call and service targets Qualifications Previous experience in customer service call center or sales is a plus Strong communication skills with a professional and friendly phone presence Comfortable using technology and CRM systems Ability to work independently and as part of a team Interest in growth opportunities within the organization Goal-driven with a positive attitude and strong work ethic Ability to pass a background check and pre-employment drug screen