Customer Service Representative / Inside sales Creative Signs and Graphics Spanish Fork, UT Job Details Full-time $16 - $20 an hour 2 hours ago Benefits Profit sharing Health savings account Health insurance Dental insurance Paid time off 401(k) matching Employee discount Life insurance Qualifications Computer operation Interpersonal skills Attention to detail Customer support Office experience Full Job Description About the Position We are looking for a dependable, motivated, and detail-oriented Customer Service Representative to join our team. This position is a key part of our operation and will work directly with customers to answer questions, process orders, solve problems, and ensure a positive experience from start to finish.

The ideal candidate is a strong communicator who is comfortable working on the phone, can stay organized in a fast-paced environment, and takes pride in getting the details right. Responsibilities Handle inbound and outbound customer calls professionally and efficiently Assist customers with questions, orders, pricing, product information, and general inquiries Listen carefully to customer needs and recommend appropriate products or solutions Enter customer orders and information accurately into company systems Maintain accurate and detailed records of customer interactions, orders, and transactions Follow up with customers to ensure orders and requests are completed properly Resolve customer concerns and problems in a professional and timely manner Communicate effectively with sales, production, installation, and other team members Coordinate with internal departments to ensure customer expectations are met Stay current on company products, services, processes, and policies Prioritize multiple tasks and manage time effectively Pay close attention to details and take ownership of your work Maintain a professional and positive attitude when interacting with customers and coworkers What We're Looking For Strong verbal and written communication skills Excellent customer service and interpersonal skills Strong problem-solving and decision-making abilities Excellent attention to detail and accuracy Ability to multitask and prioritize in a busy environment Comfortable learning and using computer systems and software Ability to learn products, processes, and company procedures quickly Dependable, organized, and self-motivated Ability to work independently while also being a strong team player Professional and positive attitude Previous customer service, sales, office, or industry experience is preferred but not required Why Join Our Team? We believe great customer service starts with great people. If you are someone who enjoys helping customers, solving problems, staying busy, and being part of a team, we want to hear from you.

We offer a full-time position with opportunities to learn, grow, and become an important part of our team. Benefits 401(k) matching Life Insurance Health insurance Dental insurance Paid time off Full-time employment In-person work environment Profit Sharing If you are motivated, dependable, detail-oriented, and passionate about providing exceptional customer service, apply today. We look forward to meeting you!

Pay:

$16.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off

Work Location:

In person