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Nebo Laundry

Dry Cleaning Customer Service Representative

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Job Description

Part-Time Position We are a small family-owned business looking for someone friendly, dependable, and detail-oriented who enjoys helping regular customers. This role is the first point of contact for customers and plays a key role in delivering excellent service while handling garments with care and accuracy.
Key Responsibilities:
Greet customers in a polite and professional manner Receive, tag, and process customer garments accurately Answer questions about services, pricing, and turnaround times Handle cash, credit, and POS transactions Inspect garments for stains, damage, or special care instructions Resolve customer concerns in a courteous and timely manner Maintain a clean, organized front counter and work area Coordinate with plant staff to ensure orders are completed correctly and on time
Qualifications:
Previous customer service experience preferred (retail or dry cleaning experience a plus) Strong communication and interpersonal skills Attention to detail and ability to multitask Basic math and cash-handling skills Dependable, punctual, and professional in appearance Ability to stand for extended periods and lift up to 25 lbs if needed
Schedule Requirements:
10-15 hours a week Must be available Friday afternoons and
Saturdays Job Type:
Part-time Pay:
$12.00 - $13.50 per hour
Benefits:
Employee discount Application Question(s): Are you able to consistently arrive on time for your scheduled shifts? Do you have reliable transportation to and from work? What does "good customer service" mean to you in a small, family-owned business? What is your availability on a daily basis?
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements