A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Customer Service Representative (Flexible Working Hours) Destination Pet
LLC - 2.3
Alexandria, VA Job Details Part-time $15 - $17 an hour 5 hours ago Benefits 401(k) Flexible schedule Pet insurance Qualifications Animal health monitoring Serving Pet care sanitation protocols Laundry services Customer service Pet health monitoring Animal enclosure cleaning Animal grooming Pet feeding Animal welfare Clean workspace maintenance Animal watering Entry level Pet playtime supervision Pet care facility disinfecting Full Job Description Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're currently sniffing out our next Animal Care Attendant at Whole Dogz. Do you speak fluent "woof" or "meow"? Know the joy of puppy kisses and the chaos of a zoomie's session? If you're passionate about paws and ready to turn your love for animals into a rewarding job, we've got a tail-wagging opportunity for you. At Destination Pet, we're not just another Pet/Vet care center—we're a community that lives to elevate the love and lives of pet families. Since 2016, we've been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease.
Perks & Pay:
Telehealth, 401K, Pet Insurance Pay starts at $15.00 - $17.00 /hour DOE + tips Access your earned wages anytime with DailyPay.
What You Should Know:
This is an on-your-feet, hands-on, sometimes-sweaty kind of job. Must be able to lift up to 40 lbs (golden retrievers don't walk themselves to the tub). Availability on evenings, weekends, and holidays required pets don't take days off. Exposure to cleaning supplies, pet hair, and, ahem, "accidents" is part of the gig. Must be able to be on feet for the duration of your shift. Must be able to stand, walk and climb stairs frequently
Reporting To:
General Manager What You Bring to the
Table:
A borderline-obsessive love for animals. (We get it. We're the same.) Prior kennel or animal care experience is a plus, but if you're brand new and eager to learn—we want to meet you! A cool, calm, and professional demeanor—even when a Great Dane steals your mop. A willingness to get your hands dirty (literally). What You'll Be Doing (Besides Making Furry Friends for Life): Keeping pet enclosures and play areas spotless, safe, and sanitized (because nobody likes a stinky litter box). Serving up meals and fresh water like a 5-star pet resort concierge. Monitoring the health, happiness, and, yes, poop of every pet guest—because details matter. Reporting anything unusual to the General or Assistant Manager (you'll be their eyes and ears). Supervising playtime, tail-wagging, and the occasional game of fetch. Assisting with brushing and bath time (rubber ducky optional). Handling laundry and belongings so every pet has clean snuggly stuff. Making tails wag. That's the real goal here. Other duties as assigned AM availability preferred (shifts from 6:30am-2pm). Weekend availability required. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
