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Cornerstone Staffing, Inc – Loxo

Fraud Customer Service Specialist

Entry-Level JobVerifiedNo experience needed

Pay: $19/hr

Posted: 5 days ago

Location: Alexandria, VA (Onsite)

Last Updated: 3 days ago

Hours: Part-Time

Expires: 9/30/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

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Job Description

Fraud Customer Service Specialist Cornerstone Staffing, Inc•Loxo Alexandria, VA Job Details Temporary $19 an hour 18 hours ago

Qualifications Research Full Job Description Banking Fraud Specialist Location:

Alexandria, VA Pay:

$19.00/hour

Employment Type:

Temporary•approximately 12 months In-office Must have a clean background•the company will do fingerprints Must be a US citizen and legally authorized to work in the US. Key Responsibilities Review and investigate potentially fraudulent transactions and account activity. Analyze account information and transaction history to identify suspicious activity. Research and document fraud cases accurately. Contact members and internal departments when additional information is needed. Follow established fraud prevention and investigation procedures. Escalate suspicious activity and complex cases as appropriate. Maintain accurate case notes, records, and supporting documentation. Protect confidential member and financial information. Meet productivity, accuracy, and service-level expectations. Work closely with other departments to resolve fraud-related issues. #HPCS