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Robert Half

Member Services Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Virginia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

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Job Description

Description We are looking for a detail-focused Member Services Representative to join our team in Arlington, Virginia on a Contract basis. This entry-level opportunity supports preparations for a large annual meeting by helping organize and assemble chapter materials with a high degree of accuracy. The role is well suited for someone who is patient, dependable, and comfortable handling repetitive tasks while maintaining strong quality standards.
Responsibilities:
  • Prepare chapter leader ribbon and streamer packages for the annual meeting, ensuring each set is assembled correctly and ready for distribution.
  • Review chapter-specific instructions and use checklists to confirm that materials are complete, accurate, and matched to the correct chapter.
  • Sort and arrange materials for a high volume of chapters, keeping multiple sets organized and clearly separated throughout the process.
  • Inspect finished packets carefully and perform quality checks to reduce mistakes before items are finalized.
  • Label, stage, and organize completed materials so they can be distributed efficiently at the event.
  • Maintain a neat and orderly work area while tracking supplies and keeping chapter items properly accounted for.
  • Support the preparation of badges, packets, and other chapter-related event materials as additional needs arise. Requirements
  • Ability to complete repetitive hands-on tasks with consistency, focus, and close attention to detail.
  • Strong organizational skills and the ability to manage multiple material sets without mixing items or losing accuracy.
  • Basic computer proficiency, including comfort with common office tasks and data entry.
  • Typing skills sufficient to support administrative and material preparation duties.
  • Customer service experience, preferably in a call center or other fast-paced service environment.
  • Ability to follow written instructions carefully and work independently with minimal supervision.
  • Physical ability to remain seated or stand and walk for extended periods while performing assigned tasks.
TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance