I ntegrated Media Systems is hiring a Customer Service & Office Support Specialist for our Ashburn office. This full-time, in-person role combines customer service and administrative support with receiving and inventory work as needed. Responsibilities

• Review incoming customer requests and determine the appropriate next step.
• Schedule sales and service appointments accurately.
• Make and receive customer calls with professionalism.
• Assist with follow-up, returns, warranty paperwork, vendor coordination, and other administrative tasks.
• Receive shipments, verify inventory, stock shelves, and organize project materials. Qualifications
• Professional phone, email, and customer-service skills.
• Previous customer service, scheduling, or office-administration experience preferred.
• Strong organization, accuracy, and follow-through.
• Comfortable learning new office and scheduling software.
• Able to safely lift and move equipment weighing up to 50 pounds and use a hand truck or pallet jack.
• Able to pass a background check and drug screen.

Schedule:

Monday through Friday, 8:00 AM to 4:00 PM.

Pay:

$23.00

• $26.

00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you able to safely lift and move up to 50 pounds, with or without reasonable accommodation, and are you willing to perform routine receiving and warehouse tasks?

Experience:

customer service, scheduling, or office support: 2 years (Preferred) Ability to

Commute:

Ashburn, VA 20147 (Preferred)

Work Location:

In person