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Allstate Song Jung Insurance Agency

Insurance Agent and Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$45,661 / year median in Virginia

-5% projected decline

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Job Description

Insurance Office Assistant -
Entry Level Location:
Centreville, VA Job Type:
Full-Time Schedule:
Monday-Friday, 9:00 AM-5:00
PM Salary:
$55,000/year
Paid Time Off:
2 weeks About the Position We are a local insurance office in Centreville, VA looking for a motivated and dependable full-time team member to join our office. Most of our clients are Korean-speaking, so we are looking for someone who is comfortable communicating in English and able to understand Korean conversations with clients . You do not need to speak or write fluent Korean. Being able to understand Korean is sufficient, as strong English communication skills are more important for this position. This is a great opportunity for a recent college graduate or someone looking to start their professional career . No previous insurance experience is required. We will train the right candidate. Responsibilities Assist with customer service and client communication Respond to client questions and requests in a professional and timely manner Communicate with clients primarily in English Assist Korean-speaking clients when needed Handle day-to-day office and administrative tasks Maintain and organize client information and documents Learn insurance procedures and office operations Work toward obtaining a Property & Casualty (P&C) Insurance License within the first 2 months Qualifications Strong English communication skills , both verbal and written Able to understand Korean conversations; fluent Korean speaking/writing is not required College degree preferred No prior insurance experience required Responsible, organized, and detail-oriented Professional and friendly attitude Willingness to learn and take on new responsibilities Basic computer skills P&C License Support No insurance license? No problem! We will provide support and training to help you work toward obtaining your Property & Casualty (P&C) Insurance License within your first 2 months . All eligible costs related to obtaining the license will be reimbursed by the company. This is a great opportunity to start your career in the insurance industry while earning a professional license and gaining valuable hands-on experience. Why Join Us? This position is ideal for someone looking to start their professional career and build a strong foundation for future opportunities . You will gain practical experience in: Customer service Professional communication Office administration Client relationship management Insurance industry operations Licensed insurance services We are especially interested in candidates who are motivated to learn, grow professionally, and develop skills that will be valuable throughout their careers. Compensation & Schedule $55,000 annual salary Monday-Friday, 9:00 AM-5:00 PM 2 weeks paid PTO Full-time position Training provided P&C licensing support License-related eligible expenses reimbursed by the company No prior insurance experience required To apply: Please submit your resume through Indeed. We look forward to hearing from you!
Pay:
$55,000.00 per year
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance