Full service salon & day spa is seeking to add a high-caliber front desk receptionist to join our team! The ideal candidate will be energetic & enthusiastic towards their work & others, have a positive, pleasant & professional demeanor, have a high level of ambition, have extreme attention to detail, a problem solver, have the ability to adapt, and able to handle multitasking under pressure in a fast paced environment but also be able to act as a self-starter, is productive, efficient, and able to apply his/herself during down time. Job responsibilities include but are not limited to the following: Oversee day-to-day operations

• Greeting clients
• promote positive guest relations at all times, you are responsible for making a great first & last impression with everyone.

You will be the first person clients see when they walk in through our door & the last before they leave Maintaining complete knowledge of all front desk procedures, services, pricing, salon policies, service procedures, packages, promotions. Answer all client questions Answering phones, checking voicemail/e-mail & responding accordingly Scheduling appointments, facilitating confirmation calls & phone calls to clients Checking in clients, checking-out clients, pre-booking clients, upselling products, and services, ensuring each client is satisfied with services etc. Facilitate & maintain a high class, professional, inviting environment. Keep reception area tidy & presentable at all times, keeping the desk organized Anticipate/receive guest or employee needs & accommodate accordingly Ensure that all complaints are reported to upper management as they arise & are resolved in a timely manner Maintaining/tracking inventory, assisting with ordering & scheduling as needed Assisting in other operational needs of business to ensure that daily operations run smoothly Marketing focus

• Develop promotions & marketing campaigns for the salon & spa as instructed by upper management Tactfully cross-marketing products & services with client education & upselling Work closely with service providers & department managers to assist them in the success of employee & departmental goals Calling clientele for client relationship management purposes, follow up calls, and client calls pertaining to special events Create & disseminate social media campaigns including all social media channels, e-mails, blogs, website content, and print marketing materials Reporting pertinent information impacting business operations & organizational growth or succession gaps to upper management The successful candidate must have the following attributes: Previous salon or spa experience strongly preferred (experience with Meevo, Meevo2, or Millennium a plus Strong leadership, management, administrative, organizational and problem solving skills Able to work both independently & as a team Able to work under pressure in a fast paced environment Strong computer skills, ability to learn new programs & platforms Must be motivated, enthusiastic self-starter Ability to take direction & follow through on tasks Excellent communication skills•verbal and written Positive energy and professionalism Experience in a front desk reception/ salon experience preferred High School Diploma/GED required Knowledge of social media, email and online marketing and communications a plus Second language proficiency (particularly Spanish) a plus This is a part time position•looking to cover Sundays 11am-5pm and Thursdays 4pm-8pm.

Additional hours vary.

Pay:

$15.00

• $17.

00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Do you live within a 30-minute commute? Do you have any scheduling preferences/limitations? If so, please explain. Are you able to cover Sunday's 11am-5pm and Thursday's 4pm-8pm (additional hours may vary)

Education:

High school or equivalent (Required)

Experience:

Salon and/or

Spa:

1 year (Required)

Work Location:

In person