Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients.

Duties:

Communicate with customers via phone, email, and chat to assist with inquiries and issue resolution.
Conduct outbound calls to follow up on customer concerns and feedback.
Analyze customer needs and recommend appropriate products or services.
Utilize phone etiquette and professionalism in all interactions.
Perform data entry tasks accurately and efficiently.
Upsell products or services to increase revenue.

Requirements:

Proven experience in customer service or a related field.
Excellent communication skills in English, bilingual proficiency is a plus.
Strong analytical skills to understand customer needs and provide effective solutions.
Ability to perform outbound calling activities effectively.
Proficient in data entry with high accuracy.
Multilingual abilities are advantageous for serving diverse customer bases.

Join our team as a Customer Service Representative and enjoy a rewarding career providing top-notch service to our valued customers.

THIS IS A PM

SHIFT, hours would be 11am-8pm 3 days a week. Rotating Saturday AM shift as well.

Pay:

$18.00

$19.

00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

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