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MD
Melina's Dance Company
Front Desk & Customer Experience Associate (Part-Time)
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Virginia data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,118 / year median in Virginia
-4% projected decline
Job Description
Melina's Dance Company | Lorton, VA Do you love working with people and creating amazing customer experiences? Melina's Dance Company is looking for a friendly, organized, and self-motivated Front Desk & Customer Experience Associate to join our team! We are more than just a dance studio - we are a community. We're looking for someone who is positive, dependable, and enjoys helping families while keeping our front desk running smoothly. Schedule Monday - Friday evenings Occasional Saturday mornings Approximately 15-20 hours per week Responsibilities Welcome dancers and families with a warm, friendly attitude Answer phones, emails, and text messages Assist with student registration and account management Provide outstanding customer service to current and prospective families Process payments and maintain accurate records Keep the front desk organized and running efficiently Support studio events and day-to-day operations Work independently while taking initiative to solve problems