A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Communicate with potential and existing customers. Create, follow up, and coordinate quotations. Coordinate sample sending to customers. Manage the entire order process in the ERP system. Create invoices and credit notes in the ERP system.
Qualifications:
High school diploma or equivalent. Some college preferred. Customer Service & Inside Sales Experience minimum 5 Years. Microsoft Office computer skills. Proven work history illustrates stability, reliability, and strong work ethics. Willing to work in a high stress, fast-paced environment. $45,000 USD The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Mehler Texnologies Inc. Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications. Working at
Freudenberg:
"We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
