Internet Service Representative Silverline Strategic Group Norfolk, VA Job Details Full-time $53,000 - $65,000 a year 4 hours ago Qualifications Customer communication Full Job Description We are expanding our Virginia Beach team and are looking for an Internet Service Representative who enjoys working with people, learning new services, and creating positive customer experiences. In this role, you'll connect with customers, introduce internet service options, answer questions, and help customers understand their choices. You'll work alongside a supportive team while building practical experience in communication, customer engagement, and service knowledge. The Opportunity As an Internet Service Representative, your day will center around meaningful customer conversations. You'll learn the services you represent, understand what customers are looking for, and help make the sales process simple and straightforward. Your Day-to-Day as an

Internet Service Representative :

Engage with customers through friendly, professional, and informative conversations while creating a welcoming experience from the first interaction through sales Build strong knowledge of internet services, product features, and available sales solutions so you can confidently communicate relevant information to customers Ask thoughtful questions to understand customer needs, preferences, and priorities and identify which options may best fit their situation Recommend relevant service options and explain key features, benefits, and details in a clear and easy-to-understand way Address customer questions and provide helpful guidance throughout the enrollment process, making sure customers understand their options and next steps Maintain organized customer interactions while managing daily priorities, following established processes, and keeping customer needs at the center of your work Work closely with teammates to share information, stay aligned on daily objectives, and contribute to a positive customer experience and shared team goals What We Value in an

Internet Service Representative :

Strong communication and interpersonal skills A friendly, professional, and approachable personality Comfort communicating with customers one-on-one A willingness to learn new products, services, and industry information Reliable work habits with an organized and team-focused approach Customer service, retail, sales, or other people-facing experience is a plus Why Join Us The Internet Service Representative position is an opportunity to develop valuable professional skills in a customer-focused environment. You'll gain hands-on experience communicating with different customers, presenting service information, handling questions, and sales processes. Whether you're building your customer service background or looking to strengthen your communication and sales skills, this role provides an opportunity to grow through day-to-day experience. If you're personable, dependable, and ready to take on a customer-facing opportunity, apply today for the Internet Service Representative position.

Pay:

$53,000.00 - $65,000.00 per year

Work Location:

In person