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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Virginia data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,118 / year median in Virginia
-4% projected decline
Job Description
Customer Service Representative Vinton Veterinary Hospital - 3.0 Vinton, VA Job Details Part-time | Full-time $14 - $17 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Direct client contact Individual consumer customer service Full Job Description Vinton Veterinary Hospital, a growing Veterinary Hospital Practice is seeking an energetic, reliable and friendly Customer Services Representative. Duties to include answering phones, scheduling appointments, taking payments, entering client information, handling records in a confidential manner and maintaining a neat and orderly appearance of the lobby and client facing areas. Candidate must have previous customer service experience and show evidence of positive and enthusiastic client interactions. Reliable transportation, including transportation in inclement weather, as well as a willingness to learn veterinary medicine terms and processes a must. Individual must be willing to contribute to the hospital's positive culture and attitude of teamwork. Candidates may apply through Indeed. The base hourly wage for this position ranges from $14.00-17.00 based on factors including experience, job-related skills and relevant education and/or training. NVA offers a comprehensive benefits program including medical, dental, vision and a 401K with employer match and paid time off for eligible employees. Short Term Disability policy provided at no charge to the employee. The team can provide more information about compensation and benefits during the interview process. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.