In Person Redwood Jewelry Gallery

• Bremerton, WA Part-time
• Mon-Fri, 11am-3pm (20 hrs/week), occasional weekends
• In person
• $18
• 20/hr DOE About Us Redwood Jewelry Gallery is a family-owned, nature-inspired jewelry brand in downtown Bremerton.

We run a small retail gallery alongside online shops. The Role You'll handle whatever the day brings: walk-in customers, online orders to pack and ship, customer emails, and marketing projects that grow the brand online. We're looking for someone detail-oriented, great with customers, and comfortable running a shift independently. Experience is preferred, but we'll train the right person. There's potential for more hours down the road. What You'll Do In the gallery & fulfillment Greet and help walk-in customers with warmth and real product knowledge Learn the story behind what we sell: materials, styles, and what makes each piece worth carrying Guide customers through purchases honestly and confidently Pack, label, and ship online orders accurately, every time Process returns and exchanges according to our policies, using good judgment Learn and maintain a detailed SKU system covering hundreds of products Keep the space organized, clean, and guest-ready Online & marketing Answer customer emails and messages across multiple platforms Manage daily orders across Shopify, Etsy, and other platforms Create listings for new products Build and send email campaigns in Klaviyo Create social media videos and posts Help write and optimize blog content Support SEO work using tools like Ahrefs Who You Are You care about the product. You don't need to be a jewelry expert, but you get curious about what you're selling: the materials, the styles, and why a piece is interesting. You follow the system. Our processes exist for a reason. You take them seriously, execute them consistently, and raise questions through the right channels instead of improvising around them. You're a natural with people. Customers feel welcomed around you, not just assisted. You're detail-obsessed. A mislabeled package or an unclear customer email bothers you. Good. You're calm and steady. You handle several things at once without rushing or cutting corners. You have sound judgment. You know when to follow a policy exactly and when a situation calls for a thoughtful exception. You're accountable. When something goes wrong, you own it and fix it. Requirements Retail or customer-facing experience Strong written communication for email customer service Comfortable with computers and quick to learn new platforms Able to run a full shift independently Exceptional attention to detail A real appreciation for unique, craft-oriented products Preferred (we'll train the right person) Shopify

• Klaviyo
• Ahrefs
• Etsy
• Social media content
• SEO
• Blog writing
• Graphic design
• Order fulfillment
• Boutique retail experience Pay & Benefits $18
• 20/hr DOE + Employee Discounts How to Apply Send your resume and a few sentences about why this kind of role fits you.

If you have social posts, writing samples, or marketing work you're proud of, include a link.

Pay:

$18.00

• $20.00 per hour Expected hours: 16.0
• 20.

0 per week

Work Location:

In person