POSITION OVERVIEW

The Front Desk Customer Service Representative serves as the first point of contact for visitors and customers. This position provides excellent customer service by greeting guests, answering phone calls, responding to inquiries, and providing accurate information. The position is also responsible for researching and pulling property information, maintaining accurate records, and assisting customers with property related questions and requests.

DUTIES & RESPONSIBILITIES

Handling sensitive information and ensuring that records and data are maintained correctly Responsible for researching and pulling property information, maintaining accurate records, and assisting customers with property-related questions and requests. Greet and welcome guests Answering phones, directing calls, handling client and visitor correspondence in a timely manner. Various tasks as requested or assigned

MINIMUM REQUIREMENTS

High school diploma or equivalent Ability to learn new technology, enter data accurately, and efficiently navigate multiple computer programs while providing excellent customer service Strong computer skills and proficiency in using various software programs, databases, Microsoft Office applications, and other business systems Strong organizational and multitasking skills in a fast-paced environment Attention to detail and high level of accuracy Customer Oriented

COMPENSATION & BENEFITS

FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. Based on location and job-related factors such as skillset and experience, this position has the potential to earn compensation in the range of $20.00 - $23.00 hourly. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

EQUAL OPPORTUNITY POLICY

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. 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