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Confidential

Client Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Washington data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,117 / year median in Washington

-9% projected decline

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Job Description

We are a customer acquisition and support firm that partners with national telecommunications providers to support Leafguard account services through in-person, customer-facing campaigns. We are actively hiring an Entry Level Representative to join our customer-facing team supporting Client services. This is a full-time, entry-level W-2 employee position role. In this role, you will work face-to-face with customers to explain fiber internet products, assist with account questions, and support new service enrollments. This position involves customer service in a fast-paced, team-oriented environment. Client Associate Day-to-Day Responsibilities As a customer support representative, you will: Assist customers with new Leafguard service enrollments, upgrades, and account support Answer questions and resolve basic service-related concerns Accurately manage customer information and account documentation Support goals while maintaining a professional, customer-first approach Work closely with team members and on-site leadership to meet daily performance benchmarks Qualifications of the
Customer Support Representative:
We are looking for candidates who: Are interested in sales, customer service, and telecommunications Have strong communication and interpersonal skills Are reliable, professional, and comfortable working with customers in person Are coachable and motivated to learn Can commit to a full-time, in-person schedule No prior experience required , training is provided from day one.
Role Overview & Job Details:
Job Type:
Full-time, in person
Client:
Representing Leafguard Job Type:
Full-time Pay:
$950.00 - $1,350.00 per week
Benefits:
Professional development assistance
Work Location:
In person

Benefits

  • Professional Development
  • Dental Insurance