Customer Service/Production Assoc.

Are you passionate about providing exceptional customer service while showcasing your creative and critical thinking skills? Join the team at Hats Off T-Shirts & Engraving, a leading provider of customized apparel and engraving solutions located at 8616 271st ST NW, Stanwood, WA 98292 and 408 Front St Suite 102 Lynden

WA 98264.

We are currently seeking a dedicated full-time Production Associate to contribute to our vibrant and innovative workplace.

Position:

Production Associate Location:

8616 271st ST NW, Stanwood, WA 98292

Working Hours:

20 to 40 Hours /

Week Responsibilities:

Manage and fulfill customer orders, ensuring accuracy, quality, and timely delivery. Operate engraving and customization machinery while adhering to safety and quality guidelines (training provided) Maintain a clean and organized work area and contribute to general shop maintenance. Collaborate with the team to develop innovative product ideas and solutions. Problem-solve and adapt to unique customization requests and challenges. Stand for up to 8 hours day-to-day while multitasking between helping customers and production orders. Be able to lift and move up to a 40 lb box regularly.

Desired Traits:

Exceptional attention to detail to ensure precise customization and order accuracy. Ability to work independently, demonstrating self-motivation and initiative. Strong critical thinking skills to overcome challenges and find creative solutions. Enjoyment of customer interactions, with outstanding communication skills. Willingness to learn and adapt to new techniques and technologies.

Benefits & Bonus Perks:

30-minute paid lunch break during your shift Competitive personal leave (PTO) policy to support your work-life balance. Paid holidays throughout the year to celebrate and recharge. A week paid from Christmas to New Year's to enjoy the holidays with your family and friends! 20% employee discount. The commute to Stanwood is convenient and stress-free. Close-knit team with a family-like atmosphere. A collaborate and inclusive work environment that values your contributions. Variety in daily tasks and projects. Delicious treats and gifts on your birthday. If you're excited to be a part of a dynamic team that values creativity, precision, and customer-centricity, we encourage you to apply! Send your resume and a brief introduction to cheryl.hicks@hatsofflynden.com. At Hats Off T-Shirts & Engraving, we believe in celebrating individuality and helping our customers bring their visions to life. Join us in creating meaningful connections through customized products. Your attention to detail and passion for outstanding customer service will play a pivotal role in making our customers' experiences memorable.

Job Types:

Full-time, Part-time Pay:

$17.50 - $20.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person