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AnSer

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Wisconsin data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

Customer Service Representative - 2nd Shift AnSer is a local answering service that takes calls for a variety of businesses, including medical offices, HVAC companies, plumbers, veterinarians, dentists, and more. We're looking for reliable, friendly customer service professionals to join our team! What we're looking for: Friendly and professional phone presence Great customer service skills and a positive attitude Good spelling and grammar Ability to type at least 25 WPM Dependable and willing to learn Team player
Hours:
Full-time:
2 PM-10 PM or 3 PM-11 PM Part-time schedules available starting after 2 PM (must be available until 10 PM) Must be available at least every other weekend
Pay:
$17/hour weekdays $18/hour weekends Opportunities to earn additional bonuses A background check and drug screening are required as part of the hiring process. If you're dependable, friendly, and enjoy helping people, we'd love to hear from you! Apply today at www.anser.com
Job Types:
Full-time, Part-time Pay:
$15.00 - $16.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Call Center/Customer service: 1 year (Preferred) Shift availability: Day Shift (Preferred) Ability to
Commute:
Appleton, WI 54914 (Preferred) Ability to
Relocate:
Appleton, WI 54914: Relocate before starting work (Preferred)
Work Location:
In person