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Wolter, Inc.

Customer Account Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Customer Account Specialist to join our growing team at our Brookfield location. Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we're on a mission to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.
Who we are:
Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.
What we offer:
A complete benefit package including: Medical, Dental, and Vision Insurance 401(k) Plan with company match
Life Insurance Short-Term and Long-Term Disability Insurance Critical Illness and Accident Insurance Pet Insurance Flexible Spending Account Employee Assistance Program What You'll Do:
Set up and maintain customer accounts in our business system. Verify customer shipping and billing addresses, checking for potential fraud. Communicate with customers to confirm information and request email addresses for invoicing. Review customer credit and assign credit limits. Update open orders based on changes to existing customer accounts. Assist with requests for ACH/Wire payments and invoices.
What We're Looking For:
A high school diploma or equivalent. Proficiency in Microsoft Office Suite. Excellent verbal and written communication skills. Strong organizational skills and the ability to manage multiple priorities. A commitment to our company vision and mission. If you're ready to take your career to the next level and become a key player in our finance department, apply today to join Wolter! We can't wait to see the positive impact you'll make on our team and our customers. Our mission is to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact. We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results. Learn more about us at www.wolterinc.com!

Benefits

  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance
  • Dental Insurance