Customer Service Representative We are seeking a professional and detail-oriented Customer Service Representative to support customer accounts, warehouse operations, and order processing in a fast-paced environment.

Schedule & Pay:

Hours:

10:00 PM - 6:00

AM Pay:

$18.50/hour

Responsibilities:

Respond to customer inquiries regarding orders, shipments, inventory, and billing issues Serve as liaison between customers, warehouse staff, and office personnel Process work orders, track shipments, manage inventory records, and handle special requests Verify invoices and maintain accurate documentation and reports Schedule loads and ensure orders are properly closed and updated Resolve refused, over, short, and damaged (OS&D) orders Provide general clerical and administrative support, including phones and filing Maintain professionalism, reliability, and attendance standards Perform additional duties as assigned

Qualifications:

0-2 years of customer service or related experience preferred Strong communication, problem-solving, and multitasking skills Ability to work effectively in a fast-paced environment Experience handling challenging customer situations professionally Proficiency in Microsoft Office and Warehouse Management Systems preferred Accurate typing and data entry skills required

Education:

High school diploma or GED required

Physical Requirements:

Ability to sit for extended periods and perform standard office tasks Occasional lifting up to 20 lbs May require a visit to facility operations in temperatures at or below freezing Please apply directly to this posting. If you are already registered with FurstStaffing, contact ReNea at (608) 291-9440. #FPTECH