An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
We are seeking an experienced service advisor to join our team at Lupient KIA Milwaukee where we prove our commitment every day by providing a customer experience second to none.
BENEFITS A
generous and competitive pay plan that includes salary + commission + bonuses! 5-day work week Paid holidays and paid time off Career advancement opportunities - we promote from within Brand new state-of-the-art facility Health, Dental and Vision insurance Company paid life insurance Retirement plan Tuition reimbursement Pet insurance Employee and family discounts on products and services And more!
DAILY RESPONSIBILITIES
Schedules service appointments; obtains customer and vehicle data prior to arrival when possible Greets customers in a timely, friendly and professional manner and obtains vehicle information Performs walk around on all vehicles at time of write-up Writes up customer s vehicle problems accurately and clearly on repair order Explains completed work and all charges to customers
QUALIFICATIONS
Two years previous automotive experience, preferably in a service department Computer proficiency Ability to operate standard office equipment Excellent communication and organizational skills and attention to detail Current valid driver s license with driving record that meets insurance company standards As part of the Lupient Automotive Group, an established and respected family-owned dealer in the industry for over 50 years, we realize that our people are our greatest asset, and because of that, we value our employees, invest in them, and support their development toward continued advancement. In addition to being a leader in the industry, we take being a leader in our community seriously, and, therefore, we reinvest by donating our time, efforts, and charitable contributions to many local organizations. If you are committed to advancing your career while being part of a greater cause, come join us in delivering on the high standards the Lupient family is known for - Doing the right thing . All positions are subject to pre-employment drug screening and background checks. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
