Full time Client Service Representative (CSR) needed to join our privately owned , 6 doctor, small animal practice in our brand new building in the beautiful Village of Greendale, WI. We are a dynamic, growing team passionate about making a difference for people and their pets. We have a uniquely positive working environment grounded in a culture of mutual respect. We value professional growth while also emphasizing the importance of personal growth and work life balance. Here, we are family .

Job Summary :

Client Service Representatives are the client-relations experts in a veterinary practice. They are the clients' first impression of the practice, on the phone or in person. Our ideal candidate possesses outstanding customer service skills, strong organizational skills, excellent telephone and interpersonal communication skills, and the ability to remain calm under pressure. Candidate must have compassion for animals and their owners and understand the stress that patients and clients endure. Job Duties will include greeting clients, answering phones, scheduling appointments, taking messages, differentiating routine cases from emergency cases; entering client, patient, and financial data into the computer; generating invoices and explaining them to clients; processing payments; and managing the retrieval and storage of medical records. All CSRs will be cross trained to the veterinary assistant role to gain an understanding of the client experience as a whole. Compensation to depend on experience. Veterinary experience is preferred but willing to train the right candidate.

We offer:

Market competitive wages Attractive full-time benefits including: Medical insurance Holiday pay Paid Time Off Employer contributing 401(k) plan Uniform allowance C.E allowance Generous pet discounts Employee Assistance Program Please submit your resume by visiting our website at greendalevillagevet.com and selecting the careers tab.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Retirement plan Uniform allowance Vision insurance

Experience:

Veterinary:

1 year (Preferred)

Work Location:

In person