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T
TEKsystems
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Wisconsin data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
Description Phone work Entering sales orders Verifying insurance information Ensuring proper documentation is on file for billing purposes. Reviewing documentation to ensure we have accurately completed prescriptions and qualifying supporting chart notes necessary for billing. Also, following up to get that info from the physicians if we don't have it Direct client interaction OTC Sales of soft goods and accessories Dispensing orders billed to insurance for medical equipment and soft goods such as walkers, bath safety, mobility aids and orthopedic supports Patient instruction on all items dispensed Unpacking shipments
- some shipments are on pallets. Should be able to lift 35 pounds Assembly of equipment
- very basic Data entry of patient demographics Skills Customer Service, Healthcare, Insurance Verification, Patient Care, Sales Orders Top Skills Details Customer Service,Healthcare Additional Skills & Qualifications Familiar working in office setting. Exemplary interpersonal skills. Experience with customer service. Accurate and proficient data entry sills
- must pass a keyboard/typing test. Dependable and punctual. Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Greenfield, WI. Pay and Benefits The pay range for this position is $20.00
- $20.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greenfield,WI.