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Wisconsin Auto Title Loans, Inc

Customer Service Representative (CSR), Customer Service Representatives

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Wisconsin data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

Job Scope:
Produces consistent customer and financial growth through effective lending and sales practices, with an emphasis on customer retention. Achieves targeted financial results through the proper execution of company policies, procedures and lending programs. Assists with all aspects of customer account management. Complies with all federal, state and local regulations
Responsibilities:
Effectively communicates the benefits of company products and programs during inbound and outbound sales opportunities Ensures loan applications are complete, accurate and verified to maintain proper customer files Explains contracts to customers thoroughly and ensures all necessary documents are completed and signed by both parties to meet federal, state and local requirements Produces consistent customer growth through effective lending and account management practices, with an emphasis on customer retention Assist in account management to meet minimum revenue requirements
Benefits and Compensation Overview:
Majority company paid Health, Dental, and Vision 401k Program Life and Disability Insurance Paid sick leave and personal days Paid vacation and major holidays Competitive hourly wages Online and classroom training provided
Job Type:
Full-time Pay:
$15.00 - $18.37 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Shift:
8 hour shift
Education:
High school or equivalent (Preferred)
License/Certification:
Driver's License (Required)
Work Location:
In person