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Insty-Prints of La Crosse Inc.
Customer Service Representative (CSR) with graphic design experience
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Based on Wisconsin data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
- Assist customers with printing, copying, signage, and marketing materials
- Process orders and manage customer projects from start to finish
- Review and prepare print-ready files (PDFs, bleeds, margins, layout)
- Make basic edits using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
- Coordinate jobs with production and ensure on-time delivery
- Experience in customer service, print shop, copy center, or sign shop
- Working knowledge of Adobe Creative Suite / graphic design software
- Strong attention to detail and organization
- Ability to multitask in a fast-paced print production environment