Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Communicate with technicians and relay helpful information back to the customer Organized and friendly personality Fantastic communication skills with your customers Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Previous automotive knowledge/experience is helpful, but not required Clean driving record and valid driver's license Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.