Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
Do you have a way with words and a passion for solving problems? We're seeking a Seasonal Email Specialist to join our Customer Relations team and deliver fast, friendly, and effective email support to our valued web customers. If you take pride in crafting the perfect response and love the satisfaction of a job well done, this role is your perfect fit!
What You'll DoResolve a wide range of customer concerns via email, with a focus on fast, one-and-done solutionsThink on your feet proactively troubleshoot tricky issues by partnering with the right teammates and departmentsHit the mark on production and quality standards that keep our customers happy and our team thrivingStep in for outbound calls when needed to help resolve customer service issuesHelp manage our online reputation by addressing customer reviews (including on platforms like Emplifi)Embrace variety by cross-training and taking on new responsibilities as neededThis is a role where your writing skills and customer care instincts truly shine and where every email is a chance to make someone's day better.
What You BringExcellent written grammar this is a must!
Comfort navigating email platforms (Outlook experience preferred) and websites with easeMicrosoft Office skills are a nice bonusPrior customer service experience is a plus, but not requiredA sharp eye for detail and strong problem-solving instinctsA flexible, positive attitude toward new tasks and responsibilitiesA collaborative spirit and love of teamworkWhat Makes You Successful HereAttendance is crucial. Team members need to be dependable and work the shift they are scheduled for the success of our organization. Flexibility is valued. Order volume can call for extra hours, and we appreciate team members ready to step up.
Quality is everything. We're all in on delivering outstanding customer experiences.
Growth mindset welcome. You'll complete training and work toward meeting (and exceeding!) production goals.
Adaptability wins. You may move between roles and processes within Customer Relations and that variety keeps things interesting!
If you're ready to put your writing skills to work in a role that's both meaningful and dynamic, we'd love to welcome you to the team!
Required education, skills, abilities, and experience:
Excellent written grammar requiredWorking knowledge of email (preferably Outlook) and website navigation skills a mustMicrosoft Office experience a plusPrevious customer service experience a plusAttention to detail and problem solving skills necessaryWillingness to positively accept added/alternate responsibilities requiredAbility to work in a team environment
SS
Silver Star Brands, Inc.
Email Support Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Wisconsin data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
TEMPORARY
Part-Time Position (October 2026-January 2027)Monday-Friday (No Weekends)Start time is 8am or later (flexible)30-35 hours per weekBring Clarity and Care to Every Customer Interaction One Email at a Time!Do you have a way with words and a passion for solving problems? We're seeking a Seasonal Email Specialist to join our Customer Relations team and deliver fast, friendly, and effective email support to our valued web customers. If you take pride in crafting the perfect response and love the satisfaction of a job well done, this role is your perfect fit!
Position Summary:
As an Email Specialist, you'll be the voice behind our written customer communications resolving concerns efficiently, professionally, and (whenever possible) in just one email. Working Monday through Friday, you'll also lend your skills to Mail, Phone, and Marketplace support, helping ensure every customer touchpoint reflects our commitment to excellence.What You'll DoResolve a wide range of customer concerns via email, with a focus on fast, one-and-done solutionsThink on your feet proactively troubleshoot tricky issues by partnering with the right teammates and departmentsHit the mark on production and quality standards that keep our customers happy and our team thrivingStep in for outbound calls when needed to help resolve customer service issuesHelp manage our online reputation by addressing customer reviews (including on platforms like Emplifi)Embrace variety by cross-training and taking on new responsibilities as neededThis is a role where your writing skills and customer care instincts truly shine and where every email is a chance to make someone's day better.
What You BringExcellent written grammar this is a must!
Comfort navigating email platforms (Outlook experience preferred) and websites with easeMicrosoft Office skills are a nice bonusPrior customer service experience is a plus, but not requiredA sharp eye for detail and strong problem-solving instinctsA flexible, positive attitude toward new tasks and responsibilitiesA collaborative spirit and love of teamworkWhat Makes You Successful HereAttendance is crucial. Team members need to be dependable and work the shift they are scheduled for the success of our organization. Flexibility is valued. Order volume can call for extra hours, and we appreciate team members ready to step up.
Quality is everything. We're all in on delivering outstanding customer experiences.
Growth mindset welcome. You'll complete training and work toward meeting (and exceeding!) production goals.
Adaptability wins. You may move between roles and processes within Customer Relations and that variety keeps things interesting!
If you're ready to put your writing skills to work in a role that's both meaningful and dynamic, we'd love to welcome you to the team!
Note:
This job description reflects the general nature of the role and is not an exhaustive list of every duty or requirement.Required education, skills, abilities, and experience:
Excellent written grammar requiredWorking knowledge of email (preferably Outlook) and website navigation skills a mustMicrosoft Office experience a plusPrevious customer service experience a plusAttention to detail and problem solving skills necessaryWillingness to positively accept added/alternate responsibilities requiredAbility to work in a team environment