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BA
Buss Automotive,Inc
Service Writer/Warranty Administrator
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Wisconsin data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$54,425 / year median in Wisconsin
+11% projected growth
Job Description
Greet customers, answer and route calls, open work orders, dispatch work orders, enter tech time, coordinate with parts department, cashier, review work orders, communicate with customers on repairs, process Warranty filing, Review open warranty and make sure processing of warranty claims, backup to Service Manager. Keep up to date on GM training. Autosoft (DMS) experience preferred, but other DMS systems training will be a plus. Excellent communications skills, organization and multitasking skills and computer needed. Clean driving record with valid drivers license. Background in Parts and Service a plus.
Work Remotely No Job Types:
Part-time, Full-time Pay:
From $18.00 per hour Expected hours: 45.0 per weekBenefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insuranceEducation:
High school or equivalent (Preferred)Experience:
Automotive service/warranty: 2 years (Preferred)License/Certification:
Driver's License (Preferred)Work Location:
In personBenefits
- Paid Time Off (PTO)
- Other Retirement and Savings
- Health Insurance
- Dental Insurance