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Flex-Staff

Customer Support (Call Center)- Starting in October

Pay: $20/hr
Posted: 2 weeks ago
Location: Stevens Point, WI (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/8/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

Job Description Job #: 206838
Title:
Customer Support (Call Center
  • Starting in October
Location:
Stevens Point
Salary Range:
$20/hour
Description:
Customer Support (Call Center)
  • Full-Time, $20/hour
  • On-Site in Stevens Point
  • STARTING
    October 2026! Put your Service, Communication and Tech skills to work in this Customer Support role with our client, a well-respected, reputable Stevens Point business!
  • This is an on-site position, located in Stevens Point, WI.
Will be taking high volume of inbound phone calls daily to assist customer in areas, primaly focused around billing, but may also invole account maintenance, and eligibility.
Duties include:
Handling billing inquiries Processing payments Maintaining up-to-date demographic information Updating customer records (email/mailing address, phone number, etc.) Reviewing and confirming customer eligibility upon request to terminate coverage and processing or escalating the requests Providing clear direction and accurate information to customer Following established policy & procedure Accurately documenting customer interactions
Schedule:
Shift options between the hours of 7am-5pm, Monday-Friday
  • Training will be required at 8:00am-4:30pm, Monday-Friday for approximately the first 2 weeks
Pay:
$20/hour
Length:
Starting October 26, 2026 Temporary until approximately March 30, 2027
Requirements:
Proven exceptional attention to detail Tech Savy and ability to learn & navigate computer systems and resources Strong customer service experience (call center preferred) Must be comfortable working with customers over the phone Proven reliability and professionalism For consideration, please forward your resume to stevenspoint@flexstaff.com or apply on-line at www.flexstaff.com Flex-Staff is and Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. #StevensPoint1