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Ken's Sports of Green Bay, Inc.

Service Writer/Advisor

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,425 / year median in Wisconsin

+11% projected growth

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Job Description

Ken's Sports of Green Bay is looking for a Powersports & Marine Service Writer to join our team.
What You'll Do:
Work with customers throughout the service process Identify repair and maintenance needs Write and manage repair orders Schedule service appointments Communicate with customers and technicians Provide estimates and obtain repair approvals Monitor service progress and keep customers updated Review and finalize completed repair orders
What We're Looking For:
Strong mechanical understanding and ability to identify service needs Powersports, marine, automotive, or similar mechanical experience preferred Previous Service Writer or Service Advisor experience is a plus Strong communication and customer service skills Organized and able to manage multiple jobs at once Comfortable using computers and service software Reliable, professional, and team oriented Why Ken's Sports? Join an established powersports and marine dealership with a fast paced, hands on environment. Competitive pay based on experience. Apply today and bring your mechanical knowledge to Ken's Sports of Green Bay!
Job Type:
Full-time Pay:
$50,000.00 - $70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Experience:
Customer service: 1 year (Preferred)
License/Certification:
Forklift Certification (Preferred) Ability to
Commute:
Suamico, WI 54173 (Required) Ability to
Relocate:
Suamico, WI 54173: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance