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OBITCO

Business Services Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on West Virginia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,814 / year median in West Virginia

-17% projected decline

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Job Description

Job Type:
Part-Time (12-20 hours per week) Monday-Friday Only No nights. No weekends. Closed Saturday and Sunday. Looking for a part-time job that's a little different? OBITCO is a locally owned business that provides shipping, printing, business services, fingerprinting, mailbox rentals, document services, and technology solutions to individuals and businesses throughout the area. No two days are ever the same. One customer may need to ship a package across the country, while the next needs business cards, copies, fingerprinting, or help with one of our many business services. We're looking for someone who enjoys working with people, takes pride in providing excellent customer service, and is eager to learn. Experience isn't required. We'll provide the training for our specialized services. What You'll Do Responsibilities may include:
  • Greeting customers and providing friendly, professional service
  • Assisting customers with UPS, FedEx, USPS, and DHL shipments
  • Packaging items for safe shipment
  • Producing copy, print, and document orders
  • Answering phones and assisting walk-in customers
  • Processing mailbox and other business services
  • Keeping the showroom clean, organized, and welcoming
  • Learning additional services through on-the-job training What We're Looking For The ideal candidate is someone who:
  • Has a positive, friendly attitude
  • Enjoys helping people
  • Is dependable and punctual
  • Pays attention to detail
  • Is comfortable using computers
  • Learns new skills quickly
  • Works well independently and as part of a team
  • Takes pride in doing quality work Qualifications
  • High school diploma or equivalent preferred
  • 18 Years or Older
  • Reliable transportation
  • Ability to lift up to 50 pounds occasionally
  • Ability to stand for extended periods during the workday
  • Background check required Why Work at OBITCO?
  • Monday-Friday schedule
  • No nights or weekends
  • Paid training
  • Relaxed, professional work environment
  • Small, locally owned business where your work matters
  • Friendly customers and supportive team
  • Opportunity to learn valuable business, shipping, printing, and customer service skills We're happy to train the right person.
Reliability, professionalism, and a willingness to learn are far more important than previous experience. If you're looking for a part-time position where every day is a little different and you enjoy helping people, we'd love to hear from you.
Pay:
From $11.25 per hour
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule
Work Location:
In person