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InnoSource

Open Interviews 8/27 - Customer Service Representative with FirstEnergy/Mon Power (Job #33399)

Entry-Level JobVerifiedNo experience needed

Pay: $18/hr

Posted: 3 weeks ago

Location: Fairmont, WV (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Customer Service Representative (General)

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Based on West Virginia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,814 / year median in West Virginia

-17% projected decline

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Job Description

We will be doing "Walk-in" Open interviews on Thursday, 8/27 from 9:30 a.m.

1 p.

m.. at our FirstEnergy office, address below. Please dress professionally, bring 2 copies of your resume with you and your I.D.!

Address:

1310 Fairmont Ave. Fairmont, WV 26554 Are you looking for 1st shift, Monday through Friday hours? FirstEnergy/Mon Power is an award-winning Fortune 200 Utility Company located in Fairmont, WV, currently hiring Customer Service Representatives at $18.00/hour . With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills. No sales or telemarketing! Key Responsibilities

Customer Service Representative with FirstEnergy/Mon Power After completing 6-8 weeks of paid training , you will be comfortable with: Handling incoming calls from existing customers Answering customer service-related questions Resolving customer inquiries Providing excellent customer service Assisting customers with billing issues Taking payments and assisting customers with payment options Education and Experience•Customer Service Representative with FirstEnergy/Mon Power HS Diploma/GED Previous Customer Service Experience Benefits and Pay•Customer Service Representative with FirstEnergy/Mon Power Starting pay of $18 per hour with an increase after conversion Generous benefits•health and life insurance, dental reimbursement Paid training Opportunities for advancement after conversion CID503 About InnoSource InnoSource has been Putting Passion to Work for over 25 years.

We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. Pre-Employment Checks As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required. By "Submitting" this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms. Equal Opportunity Employer•

Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran Pay:

$18.00 per hour

Benefits:

Health insurance On-the-job training Referral program

Work Location:

In person