Dental Office Manager

Dental Office Manager Bloomsburg Family Dentistry | Bloomsburg, PA REO Consulting is the recruitment partner of the hiring organization.

Pay:

$28

• $34/hourly depending on experience

Benefits:

401K +

Match, PTO, Paid Holidays Schedule:

Full-Time | Monday

• Friday | 7:30am
• 4pm (Mon-Thurs) with potential half day on Fridays About the Practice We are a community-focused dental practice dedicated to providing compassionate, comprehensive care for patients of all ages.

Our team emphasizes comfort, trust, and long-term relationships, delivering services that range from preventive and restorative care to cosmetic and emergency dentistry. Our goal is to make every patient feel safe, valued, and confident in their care. Position Overview The Office Manager is a key leader responsible for ensuring a smooth, patient-centered experience while supporting clinical excellence and operational efficiency. This role oversees daily practice operations, team performance, and patient satisfaction in a welcoming, family-oriented dental environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

Office Management:

• Uphold the organization's commitment to patient care by serving as the main point of contact for staff, fostering a collaborative environment and ensuring the consistent delivery of exceptional patient care.
• Execute strong business and financial acumen with competent management of all bookkeeping/accounting functions to include A/P, A/R, billing, bank reconciliation, and thorough financial statement preparation.
• Facilitate appropriate systems and integration of systems.
• Communication with team leaders at referral offices.
• Assist in answering incoming calls, receive messages, schedule appointments and route calls accordingly.
• Responsible for overseeing the generation of quotes and insurance verification.
• Act as the purchasing agent in the areas of vendor research, bid requests, review and practice improvements.
• Responsible for the day-to-day operations, ensuring facilities meet or exceed the practice image.
• Oversight of office and employee HIPAA compliance.

Executive Support:

• Provide administrative support to the owner, including calendar management, composing, and preparing correspondence, and preparing reports.
• Oversee meeting scheduling for office staff.

Human Resources:

• Administer various human resource plans and procedures for all company personnel.
• Recommend new approaches, policies, and procedures to effect continual improvements in workplace culture.
• Ensure patient-focused company culture by offering continuous feedback, support and coaching.
• Collaborate with owner on recruitment and retention initiatives.
• Develop and administer formal employee review and improvement plan.
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Proficient in Microsoft Office suite of products.
• Organized self-starter and motivated problem solver.
• Critical thinking skills for problem solving.
• Demonstrated leadership with forward visionary thinking.
• Demonstrate standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction.
• Clear and effective communication skills (both written and verbal).
• Superior attention to detail and ability to consistently demonstrate a high level of quality in their work.
• Exceptional customer service skills and strong interpersonal skills.
• Team player with the ability to work collaboratively with colleagues of all levels and build cross-functional relationships.
• Experience in an HR-related role.
• Expert knowledge of HIPAA rules, regulations and compliance.
• Ability to work more than 40 hours a week, on occasion, to meet the needs of the practice.

EDUCATION & EXPERIENCE

• Bachelor's degree in Business Administration or Healthcare Management (preferred).
• 3+ years in a Dental or Medical Office Manager role or related leadership experience.
• Strong understanding of dental insurance, billing and scheduling systems.
• Excellent leadership, communication, and organizational skills.
• Ability to multitask and thrive in a fast-paced, patient-focused environment.

Pay:

$28.00

• $34.

00 per hour

Benefits:

401(k) matching Paid time off Application Question(s): What metrics or KPIs do you believe are most important in a dental office? What dental or medical software do you have experience with? What type of doctor do you work best with and what type is challenging for you?

Education:

Bachelor's (Preferred)

Experience:

Dental or Medical Office Manager:

3 years (Preferred)

Human Resources:

3 years (Preferred)

QuickBooks:

1 year (Preferred) Dental office: 1 year (Preferred) Insurance billing, filing claims and benefits: 3 years (Preferred) Ability to

Commute:

Bloomsburg, PA 17815 (Required)

Work Location:

In person