Game Day Staff Spire Holdings, LLC. and affiliated companies Athens, GA Job Details 1 day ago Qualifications Crowd interaction Greeting customers Answering guest questions Venue customer assistance Event setup Event customer service Entry level Full Job Description Want to be part of the energy that makes Rock Lobsters game nights unforgettable? Join our Game Day Staff and help us create an incredible experience for every fan who walks through the doors! Game Day Staff are everywhere the action is happening, welcoming fans, helping groups and special guests, supporting giveaways, assisting with intermission activities and helping bring our in-game promotions to life. No two game nights are exactly the same. If you're outgoing, dependable, love working with people and thrive in a fast-paced environment, come be part of the team behind the team.

POSITION OVERVIEW

Game Day Staff support the execution of Athens Rock Lobsters home games and contribute to a positive, organized and engaging experience for fans and guests. This position performs a variety of event-day functions, including providing fan information and assistance, supporting group experiences, facilitating promotional and intermission activities, distributing promotional materials and assisting with other game operations needs. Team members work collaboratively with front-office staff to help ensure game-day activities are executed safely and efficiently.

KEY RESPONSIBILITIES

Fan Information & Assistance:

Staff information booths, greet fans upon entrance, provide directions, and answer arena/game-related questions.

Group Escorts & Hospitality:

Meet incoming youth groups, high-five tunnel participants, intermission youth teams, and birthday parties; guide them to designated seating or staging areas.

On-Ice & Intermission Activations:

Assist the promo team with setting up intermission games, prop deployment, contestant selection, and on-ice contest execution.

Promotional Giveaways:

Hand out gate giveaways, pocket schedules, and promotional materials at arena entrances.

Overall Operations Support:

Work collaboratively with front-office leaders to ensure all promotional elements run smoothly and safely.

QUALIFICATIONS & SKILLS

Outgoing, energetic, and welcoming personality with a strong commitment to customer service. Ability to stand, walk, and navigate arena stairs for 4-5 hours per shift. Reliable, punctual, and comfortable working in high-energy, noisy sports crowd environments. Must be available to work home games (primarily Thursday through Sunday evenings).

Please note:

Athens Rock Lobsters and all affiliated companies are Equal Opportunity employer(s). Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf. Only direct hires need apply to or inquire about job postings at the Athens Rock Lobsters. We are not accepting calls, resumes or applications from recruiting firms at this time.